Use of the Site

(a) The Website is intended for personal, non-commercial use.

(a) We strive to provide accurate and up-to-date information regarding our products, including descriptions, images, and pricing. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.

(a) By placing an order through our Site, you are making an offer to purchase the products listed on the Site at the indicated prices. All orders are subject to acceptance by Surya Living.

(b) Prices listed on the Site are in ₹ (INR) and are exclusive of applicable taxes and shipping fees, which will be calculated and added to your order during the checkout process.

(a) We will make every effort to process and ship orders promptly. However, we are not responsible for delays in shipping or delivery caused by circumstances beyond our control.

All content on our website, including text, images, logos, and trademarks, is protected by intellectual property laws and is the property of Surya Living or its respective owners. You are not permitted to use, reproduce, distribute, or modify any content without explicit written consent.

To the fullest extent permitted by law, Surya Living shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Site or the purchase of products through the Site.

(a) You may post reviews, comments, and other content on the Site, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties. We reserve the right to remove or edit any content that violates these terms.

(b) You agree not to use the Site for any of the following:

Posting content that is fraudulent, unlawful, or in connection with criminal activity.

Uploading material that does not belong to you or is infringing.

Transmitting content that is offensive, indecent, or harassing.

Your privacy is important to us. Please refer to our "Privacy Policy" to understand how we collect, use, and protect your personal information.

We may provide hyperlinks to third-party websites, but we are not responsible for their content or accuracy. Your use of these third-party websites is at your own risk.

These Terms and Conditions shall be governed by and construed in accordance with the laws of [jurisdiction]. Any disputes arising from or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in [city], [jurisdiction].

If you have any questions or concerns about these Terms and Conditions, please contact us at support@suryaliving.com

The website is specifically designed and protected by copyright. Imitation in any form is strictly forbidden

Surya Living holds all social media posted by the company on Google Plus, Facebook, Twitter, YouTube, Pinterest and Instagram under its copyright act.

Action must be taken as per jurisdiction of Supreme Court of India for any kind of plagiarism. Prices of all premium quality carpets are stated on our site and we acknowledge your order by contacting you with an order confirmation via email.

Our website might have links to third party sites that we are not responsible for. We hold no responsibility and accountability for the material posted on these third-party websites.

You shall not upload, show, host, alter, circulate, transfer, inform, list or share unrightfully any piece of information that:

(a) is a property of someone other than you.

(b) is unacceptably damaging, troublesome, improper, offensive, lewd, pornographic, paedophilic, slanderous, intrusive of one's privacy, detestable, or culturally, nationally disagreeable, weary, connecting or boosting money betting or laundering and illegitimate activity of all nature.

(c) hurting minors.

(d) encroaching patents, trademarks, copyrights and other exclusive rights.

(e) violation of any law for the time being in force.

(f) misinforming recipients and communicating information that is totally attacking or foreboding in nature.

(g) personate another individual.

(h) intimidating the harmony, honour, shield, safety or sovereignty of India, welcoming associations with states overseas, provocation to any crime, preventing investigation of any offence or is belittling any other country.

(i) You shall not craft obligation for us or be the reason behind our failure (entirely or partially) of the services of ISPs or other suppliers.

(a) Delivery Timeline All custom design rugs will be delivered within 60 days from the date of order confirmation.
(b) Non-Returnable Product Custom design rugs are non-returnable and non-refundable. Due to the personalized nature of these products, we cannot accept returns or provide refunds once the order has been placed and confirmed.
(c) Order Confirmation An order is considered confirmed only after receipt of full payment and final approval of the design by the customer.
(d) Design Approval The customer must approve the final design before production begins. Any changes to the design after approval may result in additional charges and extended delivery times.
(e) Payment Terms Full payment is required at the time of order placement. Production will not begin until payment is received in full.
(f) Quality Assurance Our rugs are handcrafted with high-quality materials. Minor variations in color, size, and design may occur, as each rug is unique and crafted by hand.
(g) Cancellation Policy Orders for custom design rugs cannot be canceled once production has begun. Any cancellations prior to production will be subject to a cancellation fee.
(h) Delivery and Shipping We will make every effort to deliver the rug within the stipulated timeline. However, we are not responsible for delays caused by factors beyond our control, such as shipping or customs delays.
(i) Warranty Custom design rugs come with a limited warranty against manufacturing defects. This warranty does not cover damage caused by improper use, cleaning, or maintenance.
(j) Customer Service For any inquiries or concerns regarding your order, please contact our customer service team at [Contact Information]. By placing an order for a custom design rug, you agree to the above terms and conditions.

You understand, approve and confirm the accuracy of credit/debit card details provided by you for using our services on our website. Credit cards should be your own and should include correct and valid details. The info given by you will neither be used nor shared by us with any third party unless necessary for scam proofs by the law’s guideline or order of the court. We cannot be held responsible for any credit card fraud. You will be responsible for potential credit card fraud. The duty to prove wrong doing shall be solely on you.

For questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at support@suryaliving.com