Shipping & Delivery Policy

Shipping Method

Surya Living offers various shipping methods to provide flexibility and options for our customers. The available shipping methods may include standard shipping, expedited shipping, and international shipping. The specific shipping methods available for your order will be displayed during the checkout process.

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Orders are typically processed within 4-5 business days of order placement.
Processing times may vary during peak seasons or special promotions. Any changes to processing times will be communicated on our website.

Estimated Delivery Time

The estimated delivery time depends on the shipping method chosen during checkout.
Standard shipping: Estimated delivery within 7 to 10 business days.
Expedited shipping: Estimated delivery within 3 to 4 business days.
At Surya Living, we specialize in fulfilling orders within India. For international orders, we request you to visit

Tracking Information

Once your order is shipped, you will receive a shipping confirmation email containing tracking information.
You can track the progress of your shipment using the provided tracking number.

Shipping Costs

Shipping costs are calculated based on the shipping method selected, the destination, and the weight/size of the items in your order.
Shipping costs will be displayed during the checkout process before payment.

Address Accuracy

It is the customer's responsibility to provide accurate and complete shipping information, including the recipient's name, address, and contact details.
Surya Living is not responsible for delays or additional charges resulting from inaccurate or incomplete address information.

Shipping Restrictions

Some products may have shipping restrictions due to size, weight, or legal regulations. These restrictions will be indicated on the product page.

Delivery Delays

While we strive to meet estimated delivery times, unforeseen circumstances such as weather, customs delays, or carrier issues may cause delays.
Surya Living is not liable for any delivery delays beyond our control.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact our customer support team. We will assist you in filing a claim with the carrier and resolving the issue.

 Contact Us

If you have any questions or concerns about our shipping and delivery policy, please contact our customer support team at

Surya Carpet Private Limited.
Aurai, Ugapur, Sant Ravidas Nagar, Uttar Pradesh,