Terms and Conditions

Welcome to the Surya Living website . By accessing and using this Site, you agree to abide by the terms and conditions outlined in this agreement ("Terms and Conditions"). These Terms and Conditions constitute a legally binding contract between Surya Living and you. If you do not agree to these Terms and Conditions, please refrain from using the Site.

Use of the Site

(a) The Website is intended for personal, non-commercial use.

(b) You agree not to use the Site for any unlawful or prohibited purpose, or in any manner that could damage, disable, overburden, or impair the Site's operation.

Product Information

(a) We strive to provide accurate and up-to-date information regarding our products, including descriptions, images, and pricing. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.

(b) Surya Living reserves the right to modify, update, or discontinue any product at any time without prior notice.

Order and Payment

(a) By placing an order through our Site, you are making an offer to purchase the products listed on the Site at the indicated prices. All orders are subject to acceptance by Surya Living.

(b) Prices listed on the Site are in ₹ (INR) and are exclusive of applicable taxes and shipping fees, which will be calculated and added to your order during the checkout process.

(c) Payment are supported via Stripe which accepts Visa and Mastercard (including Maestro), as well as American Express (Amex) and many more. Payment must be received in full before your order is processed and shipped.

Shipping and Delivery

(a) We will make every effort to process and ship orders promptly. However, we are not responsible for delays in shipping or delivery caused by circumstances beyond our control.

(b) Shipping costs and delivery times vary based on your location and the shipping method chosen during checkout.

Returns and Refunds

Please review our separate "Return & Refund Policy" for detailed information on our return process, including eligibility, procedures, and conditions for receiving a refund or replacement.

Intellectual Property

All content on our website, including text, images, logos, and trademarks, is protected by intellectual property laws and is the property of Surya Living or its respective owners. You are not permitted to use, reproduce, distribute, or modify any content without explicit written consent.

Limitation of Liability

To the fullest extent permitted by law, Surya Living shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Site or the purchase of products through the Site.

User Content and Conduct

(a) You may post reviews, comments, and other content on the Site, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties. We reserve the right to remove or edit any content that violates these terms.

(b) You agree not to use the Site for any of the following:

Posting content that is fraudulent, unlawful, or in connection with criminal activity.

Uploading material that does not belong to you or is infringing.

Transmitting content that is offensive, indecent, or harassing.

Using the Site for political campaigning, commercial solicitation, spam, or chain letters.

Privacy

Your privacy is important to us. Please refer to our "Privacy Policy" to understand how we collect, use, and protect your personal information.

Hyperlinks to Third-Party Sites

We may provide hyperlinks to third-party websites, but we are not responsible for their content or accuracy. Your use of these third-party websites is at your own risk.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of [jurisdiction]. Any disputes arising from or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in [city], [jurisdiction].

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at support@suryaliving.com

Website Copyright

The website is specifically designed and protected by copyright. Imitation in any form is strictly forbidden

Surya Living holds all social media posted by the company on Google Plus, Facebook, Twitter, YouTube, Pinterest and Instagram under its copyright act.

Action must be taken as per jurisdiction of Supreme Court of India for any kind of plagiarism. Prices of all premium quality carpets are stated on our site and we acknowledge your order by contacting you with an order confirmation via email.

Our website might have links to third party sites that we are not responsible for. We hold no responsibility and accountability for the material posted on these third-party websites.

You shall not upload, show, host, alter, circulate, transfer, inform, list or share unrightfully any piece of information that:

(a) is a property of someone other than you.

(b) is unacceptably damaging, troublesome, improper, offensive, lewd, pornographic, paedophilic, slanderous, intrusive of one's privacy, detestable, or culturally, nationally disagreeable, weary, connecting or boosting money betting or laundering and illegitimate activity of all nature.

(c) hurting minors.

(d) encroaching patents, trademarks, copyrights and other exclusive rights.

(e) violation of any law for the time being in force.

(f) misinforming recipients and communicating information that is totally attacking or foreboding in nature.

(g) personate another individual.

(h) intimidating the harmony, honour, shield, safety or sovereignty of India, welcoming associations with states overseas, provocation to any crime, preventing investigation of any offence or is belittling any other country.

(i) You shall not craft obligation for us or be the reason behind our failure (entirely or partially) of the services of ISPs or other suppliers.

Credit/Debit Card Particulars

You understand, approve and confirm the accuracy of credit/debit card details provided by you for using our services on our website. Credit cards should be your own and should include correct and valid details. The info given by you will neither be used nor shared by us with any third party unless necessary for scam proofs by the law’s guideline or order of the court. We cannot be held responsible for any credit card fraud. You will be responsible for potential credit card fraud. The duty to prove wrong doing shall be solely on you.

Contact Us

For questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at support@suryaliving.com